FAQs

• The Durex Intense Bullet vibrator is small, discreet, waterproof and ergonomically designed for comfort and multiple uses (solo or partnered).
• It is compatible with water-based lubricants (only).
• Designed to offer versatility: it can be used on clitoris, labia, nipples or other areas.
• Because it’s travel-friendly and compact, it offers convenience and discreetness.

• The Durex Intense Bullet is designed with women in mind although it is intended for both solo use and with a partner. In addition, it is worth remembering that men also can enjoy stimulation from the toy.

• Durex sex toys are water-resistant. Always follow the instructions on the packaging before use.

• Non-latex condoms are made from materials other than natural rubber latex — for example polyisoprene — to accommodate people with latex allergies.
• Durex Real Feel^® Natural Latex-Free condom is made of polyisoprene to provide you with a “skin-on-skin” sensation!

• Latex condoms are made from latex for a flexible fit. Non-latex condoms (such as our Durex Real Feel^®, Natural Latex-Free Condoms) are made of polyisoprene and are a suitable option for those who may have a latex allergy. Rest assured that our non-latex condom option is made from technologically advanced materials to give you a sensational skin-on-skin feeling.

• Polyisoprene and polyurethane non-latex condoms are good alternatives. 

• The thickness of the condom doesn’t necessarily correspond to how easily it breaks.
• Industry sources say that non-latex (polyisoprene/nitrile) can be as strong as latex when used properly — though materials vary. 
• Durex’s non-latex condoms are “technologically advanced materials” and undergo rigorous testing. 

• They serve people who have latex allergies or sensitivities, and for anyone who prefers a different material while maintaining protection.
• They help to provide comfort and sensation while being latex-free.

• The Durex Pleasure Ring used in Canada is reusable up to 6 times.

• When used correctly, they shouldn’t hurt. But limits are important: the ring should be worn no more than 30 minutes per use, and you should allow at least 60 minutes between uses.
• If you feel discomfort, numbness or colour change, you should remove it immediately.

• After use, clean with gentle soap and water, rinse with warm water, and pat dry with a lint-free towel.
• Store it in the plastic holder it came in, in a cool, dry, dust-free place away from direct sunlight or extreme heat/cold.

• Durex^® lubes and gels are designed to bring smoothness and extra stimulation to your sessions. With a range of flavoured, water-based and silicone-based lubes, there’s a product for everyone. Always read the instruction manual on the lube packaging to check for condom compatibility.

• No. There are plenty of reasons why a female might experience dryness including stress, post-partum, and changes in hormone levels. Using a lube can help turn her excitement into fun, stimulating pleasure. Be sure to read which lubes help ease vaginal dryness as well.

• Water-based options include Durex Original Lubricant (light water-based)
• Durex Passion Cherry Lubricant (flavoured)
• Durex Warming Lubricant
• Durex Tingling Lubricant

• They are easy to wash off (water-soluble), less likely to stain sheets/clothes. Example: Durex Original Lubricant is water-soluble and “non-staining & non-greasy”.
• Compatible with most condoms and toys (especially water-based formula). They also help reduce friction, ease dryness.

• Many lubes are safe to consume in the sense that incidental swallowing is okay — e.g., flavoured condoms’ lubricant is safe if ingested.
• We recommend not using lube with the intention of swallowing large amounts, and advise avoiding contact with broken skin, eyes, wounds. 

• Our water-based lubes are compatible with the Intense Bullet vibrator

• Everywhere and anywhere on the body, however we don’t recommend using Durex Tingling Lubricant^* for anal sex as some people can experience slightly stronger sensations than others. Durex lubes^** are dermatologically tested so you can focus on pleasure.
• Durex Play^® lubes are safe to consume, however we don’t recommend ingesting it on purpose. Please read and follow the product label.

^*Ensure this product is right for you. Always read and follow the label before use.

^**Use as directed. This is not a contraceptive, doesn’t contain spermicide and may slow sperm down. Avoid contact with eyes, broken skin or wounds. If you experience irritation, stop use. Consult a doctor if irritation continues, you may experience persistent vaginal dryness, or if you are pregnant or breast-feeding. Keep out of the reach of children.

• Depends on your needs: If you want a simple, all-purpose lube, go with Durex Original lubricant that is water-based. If you like flavour, try Durex Passion Cherry lubricant. If you want warming or tingling sensations, try Durex Warming or Durex Tingling lubricant.
• Look at your usage: with condoms? with toys? Which sensations do you prefer? Also check compatibility.
• Compare Lubes & Gels to choose the right one for you.

• Water-based are easier to clean, non-staining, generally more toy/condom-compatible, and safer for many materials.
• Silicone-based lubes generally last longer but may have compatibility issues with certain toys/materials (silicone toys may degrade with silicone lube).

• Durex Real Feel^® Lubricant is a silicone-based lubricant. 

• Silicone lubes provide lasting comfort! Our Durex Real Feel^® silicone lubricant lasts 3× longer than our best-selling water-based lubricant, and it doesn’t dry out so you can go on and on without reapplying.

• Suitable for longer sessions where you want sustained lubrication with minimal re-application. Also great for erotic massage, body play, and water play (if toy compatible).
• But check compatibility: especially with toys and condoms as some toys or condoms may not allow silicone lube.

• Always read and follow the device, condom, and lubricant label to ensure compatibility.
• For toys: Since silicone lube can damage silicone toys, you need to check toy material compatibility, check your toy’s instructions.

• Compared to water-based: it dries less quickly, lasts longer, and is slicker for longer. Durex Real Feel^® silicone lube lasts about 3× as long as their best-selling water-based.
• Might feel richer, more “silky”, can be better for longer sessions or massage style play.
• Water-based will wash off easier and may need reapplication more often.

• The best thing to do is just relax, enjoy and experiment. Start off with a small amount, gently apply to your intimate areas. You can always apply more if you need it.
• For silicone-based lubes use enough to provide smooth glide but avoid excess that may cause slipping or mess. Start small and add more as needed.

• Flavoured lubricant is safe if ingested. We recommend if used in oral sex that a new condom be used for vaginal sex and flavoured lubricant is safe if ingested.
• In general, all of our lubes are safe for incidental swallowing, but we do not recommend ingesting with the intention of swallowing large quantities.

• Water-based lubricants are typically non-staining and non-greasy, making them easy to wash off skin, clothing, and bedding.
• While water-based lube is much less likely to leave marks, other types (like silicone or oil-based) may stain — so always check the product label before use.

• Start with a small amount on your fingertips and apply gently to intimate areas. You can always add more.
• When using with a condom, don’t apply too much before putting on the condom (to prevent slipping), you can apply more afterwards as needed.

• As a general rule, lube should be used within three months of opening the bottle. The best place to store it is in a drawer or cupboard, away from direct heat or sunlight and well away from pets and children.
• Always check the packaging for the expiration date.

• Using lube can make things smoother, reduce friction and potential discomfort (especially if natural lubrication is insufficient). 

• This is not a contraceptive, doesn’t contain spermicide and may slow sperm down.
• While most lubes aren’t designed for fertility enhancement and may slow sperm motility, you should review if you’re trying to conceive and possibly use fertility-friendly lubricants.

• Avoid contact with eyes, broken skin or wounds. If you experience irritation, stop use. Consult a doctor if irritation continues.
• Side-effects are typically irritation, allergic reaction, or discomfort if product not compatible or one has sensitivity.

• Durex Duration^™ Gel for Men is a desensitizing gel (contains benzocaine) that helps him last longer and have more control. 

• Durex Intense Orgasmic^® Gel is designed to increase the sensitivity of her intimate areas for more intense pleasure. 

• As with any product, you must check compatibility. The label will say if it is safe with condoms/toys. Always read and follow the device, condom and lubricant label to ensure compatibility.

• Generally applied before sexual activity (for men)
• For best effect: apply as directed on the packaging.

• The general lube guidance (small amount, you can add more) applies. For specific gels like Duration, the packaging will instruct the recommended amount. But as baseline: start small, apply as directed.

• Durex water-based lubricants are water-soluble and are non-staining and easy to wash off.
• For performance gels, please check packaging and treat sheets/clothing accordingly.

• Generally, open bottles should be used within 3 months. Always check expiration date or “use by” date on packaging or label. 

• Every Durex condom is electronically tested to ensure it's up to the job. Here’s how:
• After measuring thickness and length, samples go through the air inflation test to check for burst strength and elasticity (typically a Durex^® condom can hold 40 liters of air without bursting). Water leak testing is also carried out. A random sample of condoms is also taken from each batch for more rigorous quality tests. Sample condoms are filled with water - suspended for one minute and rolled on blotting paper which shows up any leakage. Approximately two million water tests are carried out every month in Durex^® factories. If the sample fails any of the tests, the whole batch is rejected.

• Durex condoms set the quality standard around the world, by meeting or exceeding all national and international standards.
• Look for the Durex Quality symbol on our products, which demonstrates our commitment to going above and beyond regulatory standards.
• For example:
• The international standard for the air burst test is for the condom to contain 18 liters of air. But we require 22 liters. Typically, a Durex^® condom will expand to contain 40 liters of air.

• There has been no research into the performance of condoms when they are used in or underwater. The risk of slippage, for example, might increase when used in such circumstances. Though the salt in seawater would not have adverse effects on condom materials, there is a strong possibility that the chemicals used in swimming pools (chlorine and ozone, for example) would. The presence of bath oils or other substances in the water or applied in the shower may have an adverse effect on the properties of the latex condom material.

• Yes. The thickness of the condom doesn’t necessarily correspond to how easily it breaks. Therefore, thin condoms from Durex are safe when used correctly.

• Many users find thin condoms provide more sensation or a “closer” feeling.

• Yes — assuming they’re used correctly (right fit, correct usage) thickness alone is not a measure of reliability. 

• Durex Invisible^™ Ultimate Thin is one such product. 

• No. The thickness of the condom doesn't necessarily correspond to how easily it breaks.

• Always check the condom packaging or the individual condom foil for the expiration date. Be sure to always use condoms prior to the date listed.

• Those looking to prolong sexual activity, delay climax, or enhance endurance. Durex offers a “Delay” or “Duration” line.

• Some thicker condoms may reduce sensation slightly and thereby help someone last longer, for thick condoms, check the product description.

• If designed for delay (with a mild desensitizing agent), yes, when used correctly. The Durex Duration Gel is one example. But with condoms: follow instructions and check the box for options.

• The duration varies by person; there is no precise guarantee.

• Possibly some effect could be felt by partner depending on how the product is designed and how much of the agent is transferred; always read product packaging for specific effects.

• Using condoms properly is safe; for desensitizing products or extended wear, you should ensure you’re not compromising comfort or circulation. As always, if you have ongoing issues (e.g., erectile dysfunction) consult a healthcare professional.

• Always check the condom packaging or the individual condom foil for the expiration date. Be sure to always use condoms prior to the date listed.

• Every Durex condom is electronically tested to ensure it's up to the job. Here’s how:
• After measuring thickness and length, samples go through the air inflation test to check for burst strength and elasticity (typically a Durex condom can hold 40 liters of air without bursting). Water leak testing is also carried out. A random sample of condoms is also taken from each batch for more rigorous quality tests. Sample condoms are filled with water - suspended for one minute and rolled on blotting paper which shows up any leakage. Approximately two million water tests are carried out every month in Durex factories. If the sample fails any of the tests, the whole batch is rejected.

• Durex condoms set the quality standard around the world, by meeting or exceeding all national and international standards.
• Look for the Durex Quality symbol on our products, which demonstrates our commitment to going above and beyond regulatory standards.
• For example:
• The international standard for the air burst test is for the condom to contain 18 liters of air. But we require 22 liters. Typically, a Durex condom will expand to contain 40 liters of air.

• Condoms with textured surfaces (ribs or dots) are designed to increase stimulation for one or both partners. 

• Additional texture can enhance stimulation and increase sensation for the receiving partner (and potentially the giving partner).

• The ribs and dots create additional friction and contact during intercourse, which can enhance physical sensation. They still function as a standard condom (protection) when used properly.

• Yes, Durex condoms are lubricated. For exact lube type, check each product packaging.

• Potentially for the partner receiving the stimulation (texture may increase pleasure) which could affect timing, but they are not specifically “delay” condoms. For prolonging sex for the partner giving (erection/ejaculation delay) you might look at delay gels or thick/delay condoms.

• Consider: fit (correct width/girth), comfort, whether you want extra texture (ribs & dots) vs. thin/ultra thin vs. delay vs. latex vs non-latex. 

• Store condoms in a cool, dry place away from direct sunlight and heat. Always check expiry. Always check the condom packaging or the individual condom foil for the expiration date.

• Always check the condom packaging or the individual condom foil for the expiration date. Be sure to always use condoms prior to the date listed.

• Every Durex condom is electronically tested to ensure it's up to the job. Here’s how:
• After measuring thickness and length, samples go through the air inflation test to check for burst strength and elasticity (typically a Durex condom can hold 40 liters of air without bursting). Water leak testing is also carried out. A random sample of condoms is also taken from each batch for more rigorous quality tests. Sample condoms are filled with water - suspended for one minute and rolled on blotting paper which shows up any leakage. Approximately two million water tests are carried out every month in Durex factories. If the sample fails any of the tests, the whole batch is rejected.

• Durex condoms set the quality standard around the world, by meeting or exceeding all national and international standards.
• Look for the Durex Quality symbol on our products, which demonstrates our commitment to going above and beyond regulatory standards.
• For example:
• The international standard for the air burst test is for the condom to contain 18 liters of air. But we require 22 liters. Typically, a Durex condom will expand to contain 40 liters of air.

• When choosing the right condom size, it’s very important that you consider 3 things: width (determined by girth, not length), wetness (how lubricated you want it to be), and thinness. If your girth is around 50-53mm, a Durex Close Fit condom should fit as it hugs a size narrower. If your girth is around 54-56mm, a large Durex condom might be your best bet. And for girth sizes that measure from 57-60mm, an XL Durex condom is a great option. Please note that the wrong size can take away from your pleasure and is more likely to break. Consult our Find Your Fit tool for more information.